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Privacy

 

WEBSITE PRIVACY NOTICE

 

____________________ SAFESPEAR, LLC ____________________

 

SAFESPEAR, LLC COMMITMENT TO PRIVACY

 

SafeSpear, LLC is deeply committed to your right to privacy and takes your privacy seriously. We have very strict privacy policies and we strive to keep your personal and financial information secure. This notice describes our privacy policy. Please note that this Privacy Notice only applies to the SafeSpear, LLC website and not to any other websites that you may access from SafeSpear.com, each of which may have privacy policies that are materially distinct from this Privacy Notice.

By shopping, browsing and/or visiting SafeSpear.com, you are accepting the practices described in this Privacy Notice. This Privacy Notice may change from time to time so please check back periodically.

1. Collection of Information

A. Purpose

The information we learn from customers allows us to personalize and continually improve the total shopping and learning experience at SafeSpear.com. Here are the types of information we gather.

B. Types

1. User Supplied Information

We receive and store any information you enter on our Website or give us in any other way. Information that we collect can be: items searched for, name and address (to fulfill an order placed), e-mail address, items stored in a wanted item list, buying and searching patterns, any reviews submitted and accompanying information, credit card information supplied, shipping information, and financial information. This list is not exclusive, and may be altered without notice based on information that you supply voluntarily.

2. Right to Refrain from Giving Information

You have the right to refrain from giving us certain information, but then you might not be able to take advantage of all of our features. We use the information that you provide to enhance our service, such as responding to your requests, customizing future shopping for you, improving our content, and communicating with you.

3. Cookies

When you access our Website, information is received and stored by us. The most significant information is stored in the form of cookies, or small storage files that transmits your electronic identity to the Website that you visit. Like most Websites, we use cookies to be able to identify you as a return visitor to SafeSpear.com. We receive and store certain types of information whenever you interact with us.

4. Supplemental Software

A number of companies offer utilities designed to help you visit Websites anonymously. Although we will not be able to provide you with a personalized experience at SafeSpear.com if we cannot recognize you, we want you to be aware that these tools exist.

5. E-mail Communications

We communicate and may make special offers available via email. To help us make e-mails more useful and interesting, we often receive a confirmation when you open an e-mail from SafeSpear.com if your computer supports such capabilities. If you do not want to receive e-mails or other mail from us, please adjust your e-mail contact preferences.

6. Information from Other Sources

From time to time, we receive information about you from other sources and add it to our account information.

C. More about Cookies

1. Description

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide enhanced features such as accelerated purchasing, customized and personalized information and shopping suggestions, personalized greetings, and storage of items in your shopping cart between visits.

2. User Choices

All Web browsers have the ability to accept cookies, reject cookies, or to prompt the user before accepting them. The help portion of the toolbar of your browser will tell you how to select the option that suits you best. However, disabling the acceptance of cookies will not allow you to take full advantage of some of the best and most advanced features that we have to offer, and we recommend that you leave them turned on.

2. Sharing of Information

A. General

The information that we collect about our customers is critical to our business. We respect and value this information, and do not want to jeopardize the flow of information between our customers and the Website. Therefore, we are not in the business of selling this information to other Websites or businesses. There are very limited circumstances where we do share some customer information, and this is outlined immediately below. We share customer information only as described below.

1. Affiliated and/or Partner Businesses We Do Not Control

We work closely with our affiliated and/or partner businesses. SafeSpear, LLC may provide services, or sell product lines jointly with these businesses.

2. Third Parties

There will be some transactions that involve a third party. You will clearly be able to tell when a third party is involved in your transactions, and we must share customer information with those third parties to fulfill the order placed by the customer.

3. Agents

Due to the size and complexity of our operation, it is necessary to employ other companies and individuals to perform functions on our behalf. Agents are often used to assist with fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. These agents have access to only the personal information needed to perform their functions, and may not use it for other purposes.

4. Protection of SafeSpear, LLC and Others

It is sometimes necessary to release account and other personal information when we believe it is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of SafeSpear, LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Under no circumstances, however, does this include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

5. With Your Consent

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

3. Information Security

A. Software Used

To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input.

B. Order Confirmation

We reveal only the last five digits of your credit card numbers when confirming an order. To process an order, it is necessary to transmit the entire credit card number to the appropriate credit card company.

C. Signing off

To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer. Be sure to sign off when finished using a shared computer.

4. User Access to Information

A. General

When you access your [shopping cart] account, there is a variety of information that you will see. This is designed to allow you to update any changed information and view the information that you entered previously. This information is sensitive, and it is necessary to both protect this information and keep it current in order to have the best experience at our Website.

5. User Choices with Regard to Access of Information

A. General

You always have the right to refrain from providing any information. This may have an impact on use of the site and on the ease of making purchases or taking advantage of certain unique features of the site.

B. Prior Information

You can add or update certain information on pages such as those listed in the “User Access to Information” section above. When you update information, we usually keep a copy of the prior version for our records.

C. Customer Communication

If you do not want to receive e-mail or other mail from us, please adjust your account setting regarding email contact preferences. (You cannot waive the applicability of the Conditions of Use and other legal notices, such as this Privacy Notice, and if you elect not to receive those notices, they will still govern your use of SafeSpear.com, and it is your responsibility to review them for changes.)

D. Cookie Choices

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, affecting the acceptance of cookies means that you will not be able to use such important features as accelerated ordering and customized product suggestions.

E. Anonymous Browsing

Some information and products may be accessed without the use of cookies, or anonymously. The Federal Trade Commission provides useful information about online privacy on its own Website, see: “Site Seeing on the Internet”.

6. Children

A. General

We do not sell products for purchase by children.

7. Conditions of Use, Notices, and Revisions

A. Acceptance of Conditions of Use

By visiting, browsing and/or shopping at SafeSpear.com, you accept that your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the laws of the state of South Carolina. If you have any concern about privacy at SafeSpear.com, please send us a thorough description to legal@SafeSpear.com, and we will try to resolve the problem. The same request may be made by regular mail by sending your comments to SafeSpear, LLC 1033 Bells Hwy, Suite 138, Walterboro, SC 29488, Attention: Legal Department.

B. Revisions

Because our business changes constantly, we reserve the right to periodically revise our Privacy Notice and the Conditions of Use. You should check our Website frequently to see recent changes.

C. Applicability

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

8. Information You Provided to SafeSpear.com

A. General

Information is collected from you when you do the following activities: search, buy, post a review or opinion, participate in a contest or questionnaire, or communicate with our customer service.

B. Examples

For example, information would be collected when a user came to SafeSpear.com, searched for a product, placed an order through the Website, updated your information in your account settings, added items to your wish list, called or e-mailed customer service, reviewed a product, participated in a discussion or blog post, completed a questionnaire or a contest entry form, and employ other notification services.

C. Information That Could be Supplied

As a result of any of the above actions, it is possible that you will supply us with such information as your name, address, and phone numbers; credit card information; purchase and shipping recipients, including addresses and phone numbers; e-mail addresses of website friends and other people; content of reviews and e-mails to us; and financial information.

9. Automatic Information

A. General

As discussed earlier, our systems may collect information that is sent over the internet without your control.

B. Examples

Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as bestsellers and product suggestions; the full Uniform Resource Locator (URL) clickstream to, through, and from our Website, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our company number.

C. Software Used

During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

10. Information from Other Sources

A. General

Occasionally, we supplement the information that we receive that has been outlined above with information from other sources and companies. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and pageview information from some merchants with which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features and search results and links, including paid listings (such as Sponsored Links from Google).

11. Information You Can Access

A. General

Information collection and processing is designed to better assist you in shopping, browsing and/or visiting and using our site.

B. Examples

Some of the information that we collect and process can be accessed by you. Examples of information you can access easily at SafeSpear.com include up-to date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, address book, and fast ordering settings); payment settings (including credit card information and gift certificate, gift card, and check balances); e-mail notification settings; recommendations (including recent product view history, and prior order history); shopping lists (including desired item lists); and your personal area (including your product reviews, requests, and recommendations).

12. Contact Information

 

SafeSpear, LLC welcomes your comments regarding this Privacy Notice. If you believe that SafeSpear, LLC has not adhered to this Privacy Notice, please contact SafeSpear, LLC at legal@SafeSpear.com. We will use commercially reasonable efforts to promptly determine and remedy the problem. The same request may be made by regular mail by sending your comments to SafeSpear, LLC 1033 Bells Hwy, Suite 138, Walterboro, SC 29488, Attention: Legal Department.

 

Last Updated: 04/06/2010

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